Last Updated: August 22, 2026
At Noorha Jewelry, we carefully pack every order to ensure your jewelry reaches you safely and securely. Please review our Shipping Policy for information about delivery charges, processing times, and shipping conditions.
1. Shipping Charges
Delivery charges are calculated based on the delivery city and location at checkout.
Shipping charges may vary depending on your city, area, courier service, and order details. The applicable delivery charges will be displayed during the checkout process before you complete your order.
Free Shipping
Enjoy FREE SHIPPING on orders above Rs. 4,000.
Orders with a total value of Rs. 4,000 or less will be subject to the applicable delivery charges based on the customer's city and delivery location.
2. Order Processing Time
Orders are normally processed within 1–2 business days after the order is confirmed.
During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.
3. Delivery Time
Estimated delivery times may vary depending on your city and location.
Generally, orders may be delivered within 3–7 business days after dispatch.
Remote areas may require additional delivery time.
Please note that delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.
4. Order Confirmation
Once your order is placed, you may receive an order confirmation through the contact information provided during checkout.
We may contact you by phone or WhatsApp to confirm your order before dispatch.
5. Tracking Your Order
Where tracking information is available, we may provide your shipment tracking details after your order has been dispatched.
You can use the tracking information to check the status of your delivery through the relevant courier service.
6. Delivery Address
Please make sure that your shipping information is complete and accurate, including:
- Full name
- Complete delivery address
- City
- Phone number
- Any relevant area or landmark details
Noorha Jewelry is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
7. Failed Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery charges may apply for re-delivery.
If an order is returned to us due to a failed delivery, please contact our customer support team for further assistance.
8. Damaged Packages
Please check your package upon delivery.
If your package appears significantly damaged or the jewelry inside is damaged, contact us as soon as possible and provide clear photos or videos of the package and product.
For damaged or defective products, please also refer to our Exchange Policy.
9. Shipping Delays
While we do our best to deliver orders within the estimated timeframe, Noorha Jewelry cannot guarantee delivery dates.
Delays may occur due to courier issues, weather, public holidays, high order volumes, or circumstances beyond our control.
10. Contact Us
If you have any questions about your order or delivery, please contact us:
Noorha Jewelry
Email: infonoorhastore@gmail.com
Phone/WhatsApp: +92 371 6567993
